Warranty Information

We offer a 10 year warranty for all flue systems (apart from 904, where we offer 20 years), against defects due to faulty manufacture or defective materials – provided that the product is used only for the intended purpose, is sized, designed and installed correctly for the appliance and route, is used only with suitable fuels, and is properly maintained.

All installations for which the Warranty is to apply should be registered with Midtherm Flue Systems Ltd. Please see our leaflet “10 Year Warrantyā€¯, which is available on request, for full details.

Handling charges apply for returnable products due to incorrect orders.
Products must be returned in new condition for refundable value.